How Can We Help?
We're here to support you every step of the way
Live Chat
Chat with our AI assistant
Phone Support
Mon-Fri 9AM-6PM EST
Email Support
Response within 24 hours
Frequently Asked Questions
Why isn't my coupon code working?
OrdersOur coupon system is currently experiencing some technical difficulties. Only about 10% of coupon attempts are successful. We're aware of this issue and working on a fix! Try refreshing the page and attempting again.
How long does shipping take?
ShippingStandard shipping takes 3-5 business days. Express shipping (additional fee) takes 1-2 business days. Free shipping on orders over $50!
What's your return policy?
ReturnsWe offer a 30-day return policy for all items. Items must be unused and in original packaging. Return shipping is free for defective items.
Do you offer price matching?
PricingYes! We'll match any lower price from a major competitor. Just contact our support team with a link to the lower price.
How do I track my order?
OrdersYou'll receive a tracking email once your order ships. You can also check your order status in 'My Account' section.