How Can We Help?

We're here to support you every step of the way

Live Chat

Chat with our AI assistant

Phone Support

Mon-Fri 9AM-6PM EST

1-800-CHEAP-SF

Email Support

Response within 24 hours

support@cheapstuff.com

Frequently Asked Questions

Why isn't my coupon code working?

Orders

Our coupon system is currently experiencing some technical difficulties. Only about 10% of coupon attempts are successful. We're aware of this issue and working on a fix! Try refreshing the page and attempting again.

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How long does shipping take?

Shipping

Standard shipping takes 3-5 business days. Express shipping (additional fee) takes 1-2 business days. Free shipping on orders over $50!

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What's your return policy?

Returns

We offer a 30-day return policy for all items. Items must be unused and in original packaging. Return shipping is free for defective items.

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Do you offer price matching?

Pricing

Yes! We'll match any lower price from a major competitor. Just contact our support team with a link to the lower price.

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How do I track my order?

Orders

You'll receive a tracking email once your order ships. You can also check your order status in 'My Account' section.

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📊 Support Statistics

2.3 min
Avg. Response Time
98.5%
Customer Satisfaction
5
FAQ Articles
24/7
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